Customer Service Training Australia

Client Testimonials

Customer Service Training Australia has been designing and delivering tailored customer service programmes to Corporate, Government and Small Businesses since 1999. 

Our fully interactive courses are highly regarded being the choice of many educational institutions and universities for the training of their own staff and personnel. Our clients are situated throughout Australia, New Zealand and Asia.

With the requirements of any two clients never being identical it is imperative that we obtain an accurate brief from our clients with regards to your desired training outcomes. We are also available to present at conferences throughout Australia and internationally.

Please contact your nearest Customer Service Training Australia office to discuss your firm's specific training needs.

Training at Your Premises

 Workshops held at your premises Australia wide  
  Half day, 1 day or 2 day workshops
 Any group size
 Fully interactive training, great for team building
 Certificates upon course completion
 Select topics from our website or include your own topics
 Training available nationally & overseas

For more information and topics click here

         October 2014 - Bookings open
         November 2014 - Limited dates available
         December 2014 - Bookings open    
         January 2015 - Bookings available 


Training at Your Premises

          Any group size
 Workshops held at your premises nationally
          Half Day, One Day and Multi Day programmes
          Certificates upon course completion
           Tailored format
           Suitable for all industries

         October 2014 - Limited bookings available
         November 2014 - Bookings open
         December 2014 - Some dates available
         January 2015 - Bookings now open                           
For more information and topics click here


"Many franchise operators make the mistake of thinking that customer service obligations start and end with enthusiastically greeting every customer," says Greg Stockwell, director of Customer Service Training Australia. "Of course that's important - but it's also just the first step in building a customer service relationship." FRANCHISING MAGAZINE

"As the way we do business changes says Mr Stockwell so too have the skills required by customer service representatives. Of paramount importance, says Mr Stockwell, is that the workshops cater to the specific needs of the industry involved." THE AGE

"If trained properly customer service people take a longer term view" Stockwell says. BRW MAGAZINE

"Customer service is paramount" says Greg Stockwell director of Customer Service Training Australia. "We still lag behind other countries such as the US, when it comes to service but we're showing a vast improvement." DYNAMIC SMALL BUSINESS

Suite 503, 379 Pitt St

(02) 9499 3322

Ground Floor, 566 St Kilda Rd

(03) 9909 0524

Level 20, 300 Queen St

(07) 3014 0545

Copyright 1999 - 2014 Customer Service Training Australia