Greg Stockwell is Managing Director of Customer Service Training Australia.
He is in constant demand from our corporate,
government and small business clients to speak
at conferences throughout Australia, New Zealand and Asia.
Greg has broad industry experience and with his
popular interactive presentation style is able
to motivate large and small groups regardless of
their background and skills.
operators make the mistake of thinking that
customer service obligations start and end with
enthusiastically greeting every customer," says
Greg Stockwell, director of Customer Service
"Of course that's important - but it's also just
the first step in building a customer service
"As the way
we do business changes says Mr Stockwell so too
have the skills required by customer service
"Of paramount importance, says Mr Stockwell, is
that the workshops cater to the specific needs
of the industry involved."
properly customer service people take a longer
"Customer service is paramount" says Greg Stockwell director of
Customer Service Training Australia. "We still lag behind other
countries such as the US, when it comes to service but we're
showing a vast improvement."
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SERVICE TRAINING AUSTRALIA
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